Tuesday, December 24, 2019
Imperialism And The American Power Scheme - 1254 Words
Imperialism is the policy or action by which one country controls another country or territory. Most such control is achieved by military means to gain economic and political advantages. Such a policy is also called expansionism. An expansionist state that obtains overseas territories follows a policy usually called colonialism. An imperialist government may wish to gain new markets for its exports, plus sources of inexpensive labor and raw materials. A far-flung empire may satisfy a nation s desire for military advantage or recognition as a world power. American imperialism is the economic, military and cultural influence of the United States on other countries. Such influence often goes hand in hand with expansion into foreign territories. The term American imperialism could identify the United States as an inherently imperial power that self-justifies its own expansion and either the domination or incorporation of other parties into the American power scheme. In discussions of Imperialism, some argue that imperialism takes other countryââ¬â¢s freedom while other contend that it makes the countries more civilized, advanced and it helps them to get their freedom. American Imperialism does more harm than Good. Many people argue that American imperialism helped other countries to get their freedom.One of the main issues in the American-Spanish War was Philippines and Cuban independence, the war continued for ten weeks in both theShow MoreRelatedImperialism As An Economic Death Sentence Since Columbus Landed1572 Words à |à 7 Pagesconnotation than imperialism. A word that encompasses the bloodiest of history, and is usually used in conjunction with colonialism and the stripping of all things deemed valuable from a foreign land. Specifically in Latin America, imperialism has been an economic death sentence since Columbus landed in 1492. Latin America has been depleted of raw materials and its natural resources by western conquerors (mostly Spain, Portugal, and the United States) for more than a half a century. Imperialism has usuallyRead MoreKing Leopold s Ghost Response Paper1444 Words à |à 6 PagesHochschild seeks to revive the fervor and vehemence with which the world remembers this tragedy. Prior to reading this book, my own understanding of the genocide in the Congo was that of just another awful tragedy in the long process of colonial imperialism. However, after reading the extremely detailed King Leopoldââ¬â¢s Ghost, I was able to take note of Leopoldââ¬â¢s careful deliberation in his methodical approach to expanding his empire revealing the little regard he had for Congo natives who he saw simplyRead MoreReview: Tim OBriens The Things They Carried1610 Words à |à 6 Pagesthe whole story might have been false or only partially true (OBrien 27). The men of Alpha Company carried all the food, weapons and consumer good that the American Empire at its height could produce, and they do not travel lightly and quickly through the jungle like their Viet Cong enemies. They were the beneficiaries of the great American war chest that buried Vietnam under more sheer tonnage of bombs and explosives than was used in the entire Second World War and they could deliver unlimitedRead More`` Peace Without Victory `` By Thomas J. Wilson930 Words à |à 4 PagesIn August 1914, Europe descended into war, without the support of U.S. Wilson refuses to get involve in the European conflict, until German forced Wilson to declare war on the central powers because of Germanââ¬â¢s declaration of unrestricted submarine warfare. When the war ended in November 11, 1918, Wilson negotiated a covenant for the League of Nation that he believed would sustain a world order. However at home, the congress rejected the League of Nations. Now, Wilson is admired by some scholarsRead More The Colliding Dynamics of Class Structure Essay1721 Words à |à 7 PagesThe rigidity of class structure is the culprit for the vast number of inequities in society. Power is concentrated in the hands of a small sector; leaving a few individuals to have more authority and influence, in comparison to others. The construction of class structure identifies the way groups are divided into social positions. Differences stemming from social position are further exemplified by the accessibility to valuable resourcesââ¬âsuch as wealth, education, occupation, and status. Those withRead MoreAnalysis Of Persepolis : The Story Of A Childhood By Marjane Satrapi758 Words à |à 4 Pagesloved ones. Each of these events showcased an extensive change in reform and Iran cultural values which shaped what views, lifestyles, and choices were supported and vilified by the masses. Furthermore, the story showcases the influences that foreign powers such the United States an d Iraq permeated into Iran society along with the changing reception of foreign actions and ideologies throughout the 1970s and 1980s. The novel also displayed the issues related to male and female expectations of behaviorRead MoreEuropean Imperialism : The New World And The Cape Of Good Hope Passage1972 Words à |à 8 Pages[Course Name] [Professor Name] [Date] European Imperialism Imperialism is a political development in which one nation or power subjugates another in direct or indirect ways, suppressing its political sovereignty and integrating its economy into the conquerorââ¬â¢s. Colonialism is the formalization of this process (Walter, 2008, pp. 340-349). Although generally thought to be a thing of the past, imperialism and colonialism ââ¬â especially ââ¬Å"liberal imperialismâ⬠ââ¬â still exist and are very influential in worldRead MoreAnalysis Of Kings Ghost A Story Of Greed, Terror, And Heroism1518 Words à |à 7 Pagesinstrument used to act on this manipulation since text has been attainable by the masses. Due to the impressive amount of average folk becoming literate in the early nineteenth century, international journalism was an integral part of the Age of Imperialism. Around this time, industrialized countries were on a quest to colonize and influence any state that was seen as worthy. The role of journalism exposed these worth y, unindustrialized countries and manipulated readers into believing they neededRead MoreThe Societies Of The World1133 Words à |à 5 Pageshistory in perceptions of the non-Western world and how the West does not account for the history of these other peoples. By ââ¬Å"people without history,â⬠Wolf means the societies that the West has deemed insignificant and primitive yet continues to exert power over. According to modernization theory, certain societies are labelled primitive, and by ââ¬Å"equating tradition with stasis and lack of development, it denied societies marked off as traditional any significant history of their ownâ⬠(Wolf 384). TheRead MoreUse This Label And Save The Dolphin : An Analysis About Mexico Usa Tuna Embargo2105 Words à |à 9 Pagesenvironment. Even those policies could be considered as a form of imperialism. To sign these agreements, undeveloped countries should modify their statements and processes in order to accomplish those ââ¬Å"i mposedâ⬠standards. One of them is labelling products to be sold inside a richer country. Therefore, it will be pertinent to discuss the implications of what it will call eco-imperialism. Consequently this paper will focus on the possible eco-imperialism perpetuated by United States over Mexico by imposing the
Monday, December 16, 2019
Deception Point Page 85 Free Essays
Rachelââ¬â¢s body went rigid. She wanted to step back from the railing, but she could not move. She was transfixed by the petrifying vista. We will write a custom essay sample on Deception Point Page 85 or any similar topic only for you Order Now ââ¬Å"Incredible, arenââ¬â¢t they?â⬠Tolland said. His hand was on her shoulder again, comforting. ââ¬Å"Theyââ¬â¢ll tread water in the warm spots for weeks. These guys have the best noses in the sea-enhanced telencephalon olfactory lobes. They can smell blood up to a mile away.â⬠Corky looked skeptical. ââ¬Å"Enhanced telencephalon olfactory lobes?â⬠ââ¬Å"Donââ¬â¢t believe me?â⬠Tolland began rooting around in an aluminum cabinet adjacent to where they were standing. After a moment, he pulled out a small, dead fish. ââ¬Å"Perfect.â⬠He took a knife from the cooler and cut the limp fish in several places. It started to drip blood. ââ¬Å"Mike, for Godââ¬â¢s sake,â⬠Corky said. ââ¬Å"Thatââ¬â¢s disgusting.â⬠Tolland tossed the bloody fish overboard and it fell thirty feet. The instant it hit the water, six or seven sharks darted in a tumbling ferocious brawl, their rows of silvery teeth gnashing wildly at the bloody fish. In an instant, the fish was gone. Aghast, Rachel turned and stared at Tolland, who was already holding another fish. Same kind. Same size. ââ¬Å"This time, no blood,â⬠Tolland said. Without cutting the fish, he threw it in the water. The fish splashed down, but nothing happened. The hammerheads seemed not to notice. The bait carried away on the current, having drawn no interest whatsoever. ââ¬Å"They attack only on sense of smell,â⬠Tolland said, leading them away from the railing. ââ¬Å"In fact, you could swim out here in total safety-provided you didnââ¬â¢t have any open wounds.â⬠Corky pointed to the stitches on his cheek. Tolland frowned. ââ¬Å"Right. No swimming for you.â⬠102 Gabrielle Asheââ¬â¢s taxi was not moving. Sitting at a roadblock near the FDR Memorial, Gabrielle looked out at the emergency vehicles in the distance and felt as if a surrealistic fog bank had settled over the city. Radio reports were coming in now that the exploded car might have contained a high-level government official. Pulling out her cellphone, she dialed the senator. He was no doubt starting to wonder what was taking Gabrielle so long. The line was busy. Gabrielle looked at the taxiââ¬â¢s clicking meter and frowned. Some of the other cars stuck here were pulling up onto the curbs and turning around to find alternative routes. The driver looked over his shoulder. ââ¬Å"You wanna wait? Your dime.â⬠Gabrielle saw more official vehicles arriving now. ââ¬Å"No. Letââ¬â¢s go around.â⬠The driver grunted in the affirmative and began maneuvering the awkward multipoint turn. As they bounced over the curbs, Gabrielle tried Sexton again. Still busy. Several minutes later, having made a wide loop, the taxi was traveling up C Street. Gabrielle saw the Philip A. Hart Office Building looming. She had intended to go straight to the senatorââ¬â¢s apartment, but with her office this closeâ⬠¦ ââ¬Å"Pull over,â⬠she blurted to the driver. ââ¬Å"Right there. Thanks.â⬠She pointed. The cab stopped. Gabrielle paid the amount on the meter and added ten dollars. ââ¬Å"Can you wait ten minutes?â⬠The cabbie looked at the money and then at his watch. ââ¬Å"Not a minute longer.â⬠Gabrielle hurried off. Iââ¬â¢ll be out in five. The deserted marble corridors of the Senate office building felt almost sepulchral at this hour. Gabrielleââ¬â¢s muscles were tense as she hurried through the gauntlet of austere statues lining the third-floor entryway. Their stony eyes seemed to follow her like silent sentinels. Arriving at the main door of Senator Sextonââ¬â¢s five-room office suite, Gabrielle used her key card to enter. The secretarial lobby was dimly lit. Crossing through the foyer, she went down a hallway to her office. She entered, flicked on the fluorescent lights, and strode directly to her file cabinets. She had an entire file on the budgeting of NASAââ¬â¢s Earth Observing System, including plenty of information on PODS. Sexton would certainly want all the data he could possibly get on PODS as soon as she told him about Harper. NASA lied about PODS. As Gabrielle fingered her way through her files, her cellphone rang. ââ¬Å"Senator?â⬠she answered. ââ¬Å"No, Gabs. Itââ¬â¢s Yolanda.â⬠Her friendââ¬â¢s voice had an unusual edge to it. ââ¬Å"You still at NASA?â⬠ââ¬Å"No. At the office.â⬠ââ¬Å"Find anything at NASA?â⬠You have no idea. Gabrielle knew she couldnââ¬â¢t tell Yolanda anything until sheââ¬â¢d talked to Sexton; the senator would have very specific ideas about how best to handle the information. ââ¬Å"Iââ¬â¢ll tell you all about it after I talk to Sexton. Heading over to his place now.â⬠Yolanda paused. ââ¬Å"Gabs, you know this thing you were saying about Sextonââ¬â¢s campaign finance and the SFF?â⬠ââ¬Å"I told you I was wrong and-ââ¬Å" ââ¬Å"I just found out two of our reporters who cover the aerospace industry have been working on a similar story.â⬠Gabrielle was surprised. ââ¬Å"Meaning?â⬠ââ¬Å"I donââ¬â¢t know. But these guys are good, and they seem pretty convinced that Sexton is taking kickbacks from the Space Frontier Foundation. I just figured I should call you. I know I told you earlier that the idea was insane. Marjorie Tench as a source seemed spotty, but these guys of oursâ⬠¦ I donââ¬â¢t know, you might want to talk to them before you see the senator.â⬠ââ¬Å"If theyââ¬â¢re so convinced, why havenââ¬â¢t they gone to press?â⬠Gabrielle sounded more defensive than she wanted to. ââ¬Å"They have no solid evidence. The senator apparently is good at covering his tracks.â⬠Most politicians are. ââ¬Å"Thereââ¬â¢s nothing there, Yolanda. I told you the senator admitted taking SFF donations, but the gifts are all under the cap.â⬠ââ¬Å"I know thatââ¬â¢s what he told you, Gabs, and Iââ¬â¢m not claiming to know whatââ¬â¢s true or false here. I just felt obliged to call because I told you not to trust Marjorie Tench, and now I find out people other than Tench think the senator may be on the dole. Thatââ¬â¢s all.â⬠ââ¬Å"Who were these reporters?â⬠Gabrielle felt an unexpected anger simmering now. ââ¬Å"No names. I can set up a meeting. Theyââ¬â¢re smart. They understand campaign finance lawâ⬠¦ â⬠Yolanda hesitated. ââ¬Å"You know, these guy actually believe Sexton is hurting for cash-bankrupt even.â⬠In the silence of her office, Gabrielle could hear Tenchââ¬â¢s raspy accusations echoing. After Katherine died, the senator squandered the vast majority of her legacy on bad investments, personal comforts, and buying himself what appears to be certain victory in the primaries. As of six months ago, your candidate was broke. ââ¬Å"Our men would love to talk to you,â⬠Yolanda said. I bet they would, Gabrielle thought. ââ¬Å"Iââ¬â¢ll call you back.â⬠ââ¬Å"You sound pissed.â⬠ââ¬Å"Never at you, Yolanda. Never at you. Thanks.â⬠Gabrielle hung up. Dozing on a chair in the hallway outside Senator Sextonââ¬â¢s Westbrooke apartment, a security guard awoke with a start at the sound of his cellular phone. Bolting up in his chair, he rubbed his eyes and pulled his phone from his blazer pocket. ââ¬Å"Yeah?â⬠ââ¬Å"Owen, this is Gabrielle.â⬠Sextonââ¬â¢s guard recognized her voice. ââ¬Å"Oh, hi.â⬠ââ¬Å"I need to talk to the senator. Would you knock on his door for me? His line is busy.â⬠ââ¬Å"Itââ¬â¢s kind of late.â⬠ââ¬Å"Heââ¬â¢s awake. Iââ¬â¢m sure of it.â⬠Gabrielle sounded anxious. ââ¬Å"Itââ¬â¢s an emergency.â⬠ââ¬Å"Another one?â⬠ââ¬Å"Same one. Just get him on the phone, Owen. Thereââ¬â¢s something I really need to ask him.â⬠The guard sighed, standing up. ââ¬Å"Okay, okay. Iââ¬â¢ll knock.â⬠He stretched and made his way toward Sextonââ¬â¢s door. ââ¬Å"But Iââ¬â¢m only doing it because he was glad I let you in earlier.â⬠Reluctantly, he raised his fist to knock. How to cite Deception Point Page 85, Essay examples
Sunday, December 8, 2019
Impact of Leadership in Organizational Culture-Free-Samples
Quetion: Discuss about the Impact of Leadership in Organizational Culture. Answer: Secondary data and data analysis methods The study, as mentioned earlier, will mainly focus on the secondary information and data collected from various sources and articles. In specific terms, the organizational demographic characteristics, leadership culture, occupational health, safety data and others are collected from the secondary sources like existing journals, theses and Turing Organizations website. According to Felcio, Gonalves da Conceio Gonalves (2013), organizational leadership is considered to be an important function in every organization, be it small or large. Management and leadership are completely two different concepts of business. Organizational leaders establish clear vision and goals of the organization, by setting the tone and resolving conflicts between the employees, responsible to work for the companys vision. Garca-Morales, Jimnez-Barrionuevo Gutirrez-Gutirrez (2012) examined that organizational leaders have a serious impact over the employees performances. Business owners usually set a leadership tone for their enterprises. They accomplish this by setting up a tone or organizational values, through which they can operate the company. This helps in creating the company guidelines and policies from companys values or mission. The guidelines and policies also enable the business owners to terminate under-performing employees from their companies. Grant (2012) stated about three types of organizational leadership styles, commonly seen in the businesses. These three types of leadership styles are laissez-faire, democratic and authoritarian. Manzoor (2012) discussed about these leadership styles in a detailed manner, to give an overview of the leadership styles impacting the organizational performance. The authoritarian leadership sets clear expectation from the employees and commands them on what they are expected to do and how they can achieve their goals. The democratic leadership motivates and encourages feedback as well as input from the employees or managers regarding the organizational performance. Lastly, laissez-faire leadership is kind of a hands-off approach, in which the employees as well as managers work in accordance with their own schedule and preferences. However, this sort of leadership style leads to poor work practices and motivation. As per Noruzy et al. (2013), organizational performances completely rely on proper behavior from the employees as well as their leaders. The leadership can be considered as an evolutionary procedure in the organizations. However, Ullah (2013) examined that the business owners who are able to provide sound leadership in their organizations can help the employees to a huge extent. It can motivate and encourage them to work and perform their level best. The leadership skills also help the employees to change their mentality by instilling ownership mindset in them. The organizational employees, who feel special and believe that they have a direct owner style relationship or bonding within the organization, will find innovative ways for improving their attitudes, behaviors and productivity towards the organizational leaders. The leadership styles in an organization will help the business in maintaining and focusing on their operations and goals. However, in this context, Vaccaro et al. (2012) argued that larger companies may suffer if too many individuals attempt to make the business plans or decisions. The business leaders can use their leadership skills to get the organizational employees and managers on the same page and also convince them to refocus on the original organizational goals or objectives. In addition to this, the leadership skills will also help in making right business practices and moreover, internal conflicts among the employees and managers can also be resolved. Similarly, Von Krogh, Nonaka Rechsteiner (2012) also mentioned that leadership can affect the organizational values, if not taken in a positive manner. It can have a severe impact on the employee and spread negativity within the organizational setting. The organizational leaders who are extremely dominating in nature and become obsessed with achieving goals can however, overlook the business details in an organization. Employees and managers may feel less valued in such organizational settings and thus, they will not give their best to the organization. Moreover, the dominating leadership styles create difficult relationships in terms of business. Often, business owners and companies tend to avoid dominant leaders within their organizational settings, as they consistently request for financial benefits. According to Yang, Huang Hsu (2014), leadership is a specific act of making things happen, instead of letting things happen. Yeh Hong (2012) defined leadership as a special act of motivating or encouraging the individuals to perform the given task, in order to achieve the organizational target. Therefore, it can be said that leadership is defined by various authors in different styles. Some of them have even interpreted the term as influencer that is the art of influencing people of an organization, so that they can strive enthusiastically and willingly towards the achievement of the group goals References Felcio, J. A., Gonalves, H. M., da Conceio Gonalves, V. (2013). Social value and organizational performance in non-profit social organizations: Social entrepreneurship, leadership, and socioeconomic context effects.Journal of Business Research,66(10), 2139-2146. Garca-Morales, V. J., Jimnez-Barrionuevo, M. M., Gutirrez-Gutirrez, L. (2012). Transformational leadership influence on organizational performance through organizational learning and innovation.Journal of business research,65(7), 1040-1050. Grant, A. M. (2012). Leading with meaning: Beneficiary contact, prosocial impact, and the performance effects of transformational leadership.Academy of Management Journal,55(2), 458-476. Manzoor, Q. A. (2012). Impact of employees motivation on organizational effectiveness.Business management and strategy,3(1), 1. Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., Rezazadeh, A. (2013). Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: an empirical investigation of manufacturing firms.The International Journal of Advanced Manufacturing Technology,64(5-8), 1073-1085. Ullah, A. (2013). Impact of leadership on organizational performance. Vaccaro, I. G., Jansen, J. J., Van Den Bosch, F. A., Volberda, H. W. (2012). Management innovation and leadership: The moderating role of organizational size.Journal of Management Studies,49(1), 28-51. Von Krogh, G., Nonaka, I., Rechsteiner, L. (2012). Leadership in organizational knowledge creation: A review and framework.Journal of Management Studies,49(1), 240-277. Yang, L. R., Huang, C. F., Hsu, T. J. (2014). Knowledge leadership to improve project and organizational performance.International Journal of Project Management,32(1), 40-53. Yeh, H., Hong, D. (2012). The mediating effect of organizational commitment on leadership type and job performance.The Journal of Human Resource and Adult Learning,8(2), 50.
Sunday, December 1, 2019
Kellogg Book free essay sample
This book is intended to be a resource for members of the Kellogg School of Management Class of 2005 as they look for summer internships in the consulting industry (as well as for general management internships) for the summer of 2004. The book will also be useful to current first-year students during the fall of 2004 as they look for full-time postKellogg consulting jobs, as well as to the yet-to-be-admitted Kellogg Class of 2006 in their summer and full-time job searches. While we hope this document results in more Kellogg students reaching their employment goals, we are also confident that using this resource to prepare for case interviews will reduce the stress associated with the interviewing process. Additionally, students will find this document to be a useful reference for Kelloggââ¬â¢s core strategy course, MGMT 431, regardless of whether or not they plan to interview for consulting jobs. This introduction will provide an overview of the different sections of the book, recommend how it is to be used, and offer general thoughts of how this fits book in to the bigger picture. We will write a custom essay sample on Kellogg Book or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page To this last point, the book is not intended to be the only resource that Kellogg students will need during the recruiting process for consulting. Rather, it is meant to be a central body of work that provides a complete and thorough introduction to the process, offers its reader a road map of the basic toolkit needed to succeed in these interviews, and also points him or her to other resources that may be helpful. Background on this book and acknowledgements can be found in Appendix A. 2004 Kellogg Consulting Club Case Book 2 Sections This book is divided into six sections, plus five appendices. Section I is this introduction, whose goals are stated above. Section II provides an overview of the case interviewing process and offers general advice on how to perform magnificently during the interviews. (It is adapted primarily from the Fleischmann, Fong, and Marciano article that is alluded to in Appendix A, and has been reorganized into seven sub-sections. ) Section III provides ten sample cases. The first seven of these are meant to be solved in a 30-to-45 minute interview; the first six contain slides. The last three cases are shorter and attempt to emulate the 10-to-15 minute case nterviews that are used by some consulting firms. After all of the practice cases, Section IV discusses fit interviewing, which is a typically smaller, but no less important, part of the overall process. Again, this section is adapted primarily from the earlier work of Fleischmann et. al. Section V provides one-page overviews of each of the eleven consulting firms that are currently planning to in terview Kellogg first-years for jobs during the summer of 2004. Of special interest in this section are the interview formats used by various companies. Students who are interviewing should use this information to customize their case practice and preparation, based on the formats used by the companies that are most of interest to them. Finally, Section VI provides some concluding thoughts and attempts to synthesize the key ââ¬Å"take-awayâ⬠points of the book. How To Use The Book We would like to conclude this introduction by orienting the reader as to how we envision this book being used. We have mentioned previously that it is not designed to be the only available or necessary resource on the subject. Students who attempt to use it in this way are doing themselves a disservice. Instead, it should be used in tandem with the many other 2004 Kellogg Consulting Club Case Book 3 resources that are available, such as case books from other business schools, Kellogg Career Management Center (CMC) counselors, students at Kellogg who have worked in consulting or are planning to, company representatives and literature, and the rest of the list of resources that is summarized in Appendix B. As for this book, sections I, II, IV, and VI are written to be read straight through (not necessarily in only one sitting). Section III provides practice cases that should be used or studied one at a time. Section V provides thumbnail data on companies that are interviewing at Kellogg, and is meant to be a quick reference for students who are interviewing in those firms. Particular attention should be placed on the various interview formats used by each different company. To maximize results, candidates should study cases that most closely mimic the ones that are given by the firms that they are planning to interview with and/or most want to work for. It is our hope that the combination of this book and of other available resources will maximize the effectiveness of Kellogg students during the winter quarter 2004 interviewing process. If anyone has any questions about the book or the process, they should feel free to directly contact me, either of the Associate Editors, Prof. Marciano, the Kellogg CMC, or any of the 2003-2004 Kellogg Consulting Club co-chairs1. We are all here to help Kellogg first-years get as many summer consulting job offers as possible. Best of luck in the process! Edwin Van Dusen Editor, 2004 Kellogg Consulting Club Case Book Evanston, Illinois December, 2003 1 The co-chairs are Leo Castro, Ami Fadia, Hanna Norfleet, Jason Greenwald, Brian Oxley, and Ojas Wadikvar, all from the Kellogg Class of 2004. 2004 Kellogg Consulting Club Case Book 4 II. How to Ace Case Interviews2 Overview of Section This section provides a complete and comprehensive overview of the case interview process and is probably the single most important section in the book, along with Section III on practice cases. It offers advice on how to best navigate the process, and is divided into seven sub-sections to make the material easier to understand and digest: 1. Sub-section one provides an overview of the case interviewing process. 2. Sub-section two discusses the use of frameworks, and the need to strike a balance between a structured approach and the pitfalls of an overly regimented analysis. 3. Sub-section three walks through a step-by-step illustration of a case interview and is in turn sub-divided into five parts. 4. Sub-section four reviews several common case situations and how to handle them. These include public math, how to get unstuck, and the infamous estimate questions. 5. Sub-section five reviews seven common types of cases that are frequently found in case interviews. 6. Sub-section six goes through some overall tips on how to handle the process. Please do not be put off by the ââ¬Å"laundry listâ⬠format of this section, for it contains some important nuggets of advice and wisdom. 7. Finally, sub-section seven provides some concluding thoughts about the process. 2 As mentioned in the Introduction, the text in this section has been primarily adapted from the 2001 Fleischmann, Fong, and Marciano article, although some of the content and wording are new. They, and we, would like to give special thanks to Jason Moss and Chris Riley (both members of the Kellogg Class of 2001) for their invaluable contributions to the initial document, from which this section is primarily adapted. 2004 Kellogg Consulting Club Case Book 5 We have endeavored to distill the most important aspects of the case interview process into this section while keeping it to a manageable length. Obviously, since entire books have been written on this subject, it was not possible for us to include every detail or every opinion on the matter. Students should probably begin by reading this section to get the major points, and then can consult some of the additional resources listed in Appendix B if they feel that they still need to get more depth and detail. Sub-Section One of Seven Overview of Case Interviews This section will describe the format and structure of case interviews, discuss the various types of cases that one may encounter, and provide practical tips and advice on enhancing oneââ¬â¢s chances for success. Fit interviews will be discussed in Section IV later in this book. The consulting interview process may be unlike any series of interviews that a person has been through before Kellogg. While each consulting firm has its own distinct style and method of interviewing, virtually all screen candidates using a combination of ââ¬Å"fitâ⬠and ââ¬Å"caseâ⬠interviews. Understanding and being prepared for both of these types of interviews improves oneââ¬â¢s chances of obtaining a position in the field and also reduces the angst associated with the process. The framework is simply a tool to help you structure your response, so do not get too hung up here and waste valuable time that you could be using to advance the discussion. Your initial framework should be a broad sketch, not a detailed blueprint, of how you intend to go about solving the case problem. The details of your analysis should evolve interactively with the interviewer as you progress through the interview. Based on the framework you have developed, you should be able to identify several possible paths towards addressing the case issue. For example, consider a case about Firm X whose profits declined last year. Firm Xââ¬â¢s reduced profits could be due to sagging revenues, rising costs, or both. Given that your interview time is limited, it is important to prioritize the issues you will investigate in the case. Investigate the most likely solution to the problem first, followed by the second most likely, and so on. The initial information that you have been given 2004 Kellogg Consulting Club Case Book 14 may steer you towards a particular path. Take cues (subtle or overt) from your interviewer about which paths hold the most merit. For example, if you were told that Firm X recently altered its product mix, you might want to start by examining the prices of its various products. Based on the information you have received, and the framework you have developed, you should formulate an initial hypothesis about the case problem you are evaluating. In the parlance of case interviews, a hypothesis is what you believe to be the central issue of the case, or the solution to it. With regard to Firm X, your initial hypothesis could be that the root cause of its declining profits is that it is selling relatively more low price/low margin products than it had in the past. You may not be given enough information at the onset of a case to develop a reasonable hypothesis from the start. If that happens, progress through your framework, elicit information from the interviewer, and develop a hypothesis as soon as you can. If your initial hypothesis turns out to be wrong, which is often the case, try another one. It is not an automatic ââ¬Å"dingâ⬠to not guess the answer correctly on the first try. But it is a likely ââ¬Å"dingâ⬠to give up or to lose sight of the main issue, which is to eventually solve the clientââ¬â¢s problem. Some firms are more or less receptive to hearing an interviewee, very early on, state a hypothesis for analysis. The key lesson here is to know the firms that you are interviewing with. If you are interviewing with a firm that conducts its cases/engagements with an ââ¬Å"Answer Firstâ⬠approach, then you should probably state a hypothesis early and then relate findings to it as the case progresses: ââ¬Å"this supports my initial hypothesisâ⬠¦Ã¢â¬ or ââ¬Å"that seems to refute my initial belief, my revised working hypothesis is nowâ⬠¦Ã¢â¬ . Other firms may conduct their work by doing much more detailed data collection before forming a hypothesis. In this case, strive to form a hypothesis, but hold back on stating it until you have collected more data: ââ¬Å"OK, I think I now have enough information to form a hypothesis ââ¬â based on facts A, B and C, it looks like X might 2004 Kellogg Consulting Club Case Book 15 be happening. Hereââ¬â¢s how I would evaluate whether X is truly going onâ⬠¦Ã¢â¬ With these firms, you may look like youââ¬â¢re jumping to conclusions if your hypothesis isnââ¬â¢t fact-based. Ask members of the firm about their firmââ¬â¢s preference prior to your interview (thatââ¬â¢s what all those cocktail receptions are for). Step Three of Five Articulation After you have developed your analytical framework, prioritized potential solution paths, and formulated your initial hypothesis, the next step is to articulate them to the interviewer. In the case of Firm X, it might go something like this: ââ¬Å"Given that Firm X has experienced a decline in profitability, I am going to begin my evaluation by investigating the various elements that make up profit, namely revenues and costs (framework). Since you mentioned that Firm X has seen its product mix change over the past year, I will begin by analyzing the firmââ¬â¢s revenues, focusing first on pricing (prioritization). It could be that a decline in Firm Xââ¬â¢s average price is causing its profits to suffer (hypothesis). If that turns out not to be the case, then I will look at changes in the companyââ¬â¢s cost structure. â⬠It is critical in case interviews to demonstrate a structured, logical, and thorough thought process. If you do not verbalize your thought process to the interviewer, (s)he will not be able to evaluate your performance. In addition to talking through your thought process, you may find it beneficial to sketch out your analysis framework on your note pad. Writing down your framework will help you to organize your thoughts, and to regain focus if you get stuck or your analysis becomes very complicated. Just as importantly, an illustrated framework shows the interviewer that you are thinking in a structured manner, and makes it easier for him or her to guide you. Many successful consulting interviewees extol the importance of ââ¬Å"paper managementâ⬠in case interviews. Interviewers often encourage candidates to take notes, and some even keep 2004 Kellogg Consulting Club Case Book 16 those notes to help remember the path that the interviewee took during his or her case. Whether or not this happens to you, your notepad is an excellent communications medium during your interview. Consultants are generally graphical thinkers ââ¬â even if they didnââ¬â¢t start this way, they now communicate in slides, charts, and graphs. Speak their language ââ¬â sketch out your thoughts on your paper, write large, and show the interviewer what you are doing. It is not uncommon for an interviewer to look under an intervieweeââ¬â¢s shoulder onto his or her notepad, and comment on it and/or ask questions about its contents. For example, ââ¬Å"I see from your notes that you have come up with five reasons why Firm A should acquire Firm B, and the first one is distribution synergies. What do you mean by that? â⬠Draw out your framework so that the interviewer can see where youââ¬â¢re going, and steer you accordingly. Many interviewees divide their paper into three sections. In the first section, they note facts about the situation (both those given in the initial situation explanation as well as facts uncovered through questions). In section two, analysis is performed, and in section three key findings/conclusions are noted (this section is especially helpful when the candidate is asked to ââ¬Å"sum upâ⬠at the close of the case). Note: this does not have to all occur on the same page ââ¬â feel free to use multiple sheets of paper; the clearer your actions are to the interviewer, the better. Be as graphical and as structured as possible whenever you seek to convey concepts like organizational structure or whenever you do quantitative analysis. Quantitative analysis, in particular, should be laid out in rows and columns ââ¬Å"Excel-styleâ⬠(ideally with the equation noted above the columns) so that interviewers can follow your calculations. Doing fancy math in your head is great, but itââ¬â¢s more important to illustrate to the interviewer how you are coming to your numbers than to wow them with calculation speed. Your arithmetic may be correct, but your equation may be missing a critical variable. Drawing out your thoughts helps the interviewer 2004 Kellogg Consulting Club Case Book 17 identify this and correct your course. This is far preferable to leaving the interviewer wondering why your number does not match the number that is given in the case solutions. To err is human, but to do so in a way that leaves the interviewer wondering about whether the problem was with your arithmetic or your thought process is likely to prove fatal. Step Four of Five Analysis: Ask Questions, Gather Information, and Test Hypotheses Having articulated your framework and initial hypothesis, you are ready to move into the analysis phase, which should be the bulk of the interview. In the analysis phase, you should ask questions, synthesize the information provided, and draw conclusions based on the facts. By asking questions and bringing to light new information, you will be able to determine whether your initial hypothesis was valid or invalid. If the data proves your hypothesis to be invalid, systematically follow your framework and progress to the issue with the next highest priority. In addition, based on new information you receive, develop a new hypothesis as soon as possible. For example: ââ¬Å"Based on what Iââ¬â¢ve learned so far, it appears as though Firm Xââ¬â¢s product mix and revenues are not the most important cause of its declining profitability. So now Iââ¬â¢ll move on to investigate the firmââ¬â¢s costs (transition to next branch of the framework). You mentioned that Firm X recently signed a new agreement with its unions, so Iââ¬â¢ll start by examining its labor costs. It could be that an unfavorable union contract has inflated the firmââ¬â¢s labor expenses and negatively impacted its profits (new hypothesis). â⬠Asking questions, collecting information, and developing and testing hypotheses is an iterative process, and constitutes a good case interview. As you receive answers to your inquiries, you should be able to hone in on the solution to the problem, and the interviewer may point you in the right direction. Even if all of your hypotheses are ultimately proved invalid, if 2004 Kellogg Consulting Club Case Book 18 you have solicited relevant facts and drawn conclusions in a structured, logical manner, you will have done well. Do not forget that it is important to verbalize your thought process throughout the entire interview. Avoid long periods of silence the interviewer is attempting to evaluate how you think, and mute introspection precludes this. When doing calculations, tell the interviewer everything that youââ¬â¢re doing. This maximizes the interviewerââ¬â¢s ability to coach you and illustrates your thought process. It takes practice to be able to do this with aplomb, but it is a skill well worth developing. Asking questions is a fundamental part of the process, but remember to do so within the context of your framework, as opposed to firing off questions in no particular order. As you work through the case, it is a good idea to verbally summarize where you are, what you have learned, what the information means in diagnosing the problem, and where you are headed next. Summarizing can also be a useful technique to buy yourself time to think if you become stuck. Take caution not to summarize too frequently, however, because it takes away from the time that you should be using to analyze the case issue. Step Five of Five Summary and Recommendation When you feel you have covered all the bases in your analysis, or when you have run out of time, end by summarizing the situation and providing a recommendation. If at all possible, always end your interviews with a succinct recommendation. Try not to recap the path of analysis that you have just performed. Instead, draw on key facts to give a clear answer to the central question of the case. For example, ââ¬Å"I do not recommend that the firm enter the market, given that the industry in question is characterized by low barriers to entry, intense rivalry, and significant supplier powerâ⬠(all of which you discovered through your analysis). 2004 Kellogg Consulting Club Case Book 19 You might also add next steps or additional considerations, as appropriate, to make your analysis more balanced and thorough. For example, ââ¬Å"Based on the discussion that we had today, I would not recommend at this point that the firm enter the market. However, I would also want to know more about the regulatory trends in the market, and about the industryââ¬â¢s distribution channel mix, before making a final decision in a real situation. â⬠Remember, cases are usually complex. If you imply to the interviewer that you have completely addressed the issue in 30 to 45 minutes, you may be perceived as short-sighted or arrogant. Itââ¬â¢s much better to state what youââ¬â¢ve found and can reasonably infer, and then identify the areas that youââ¬â¢d like to further penetrate (if given more time) and the assumptions that youââ¬â¢ve made that you think your conclusions are most sensitive to. An important point to keep in mind is that even if you are dead wrong, if you have approached the problem in a logical, structured, and thorough manner, you have done well. You will likely encounter the ââ¬Å"elevator testâ⬠at the end of some of your interviews. It typically goes something like this, ââ¬Å"Weââ¬â¢re out of time. Sum this up in 30 seconds so I can tell the client our major findings. The purpose of this exercise is to see whether you can identify the most important elements of the case, distill complex issues into concise, easily understandable terms, and maintain your poise when thrust into a stressful situation.
Subscribe to:
Posts (Atom)